Zoho Corporations
Zoho Corporation is an Indian multinational technology company specializing in software development. Founded in 1996 by Sridhar Vembu and Tony Thomas, Zoho is renowned for its extensive suite of cloud-based applications tailored for businesses. Their offerings include CRM, project management, office productivity, and finance tools. Zoho emphasizes integration across its products, enabling seamless data flow and efficiency. The company is known for its focus on privacy and data security, hosting services in its own data centers. With a strong global presence, Zoho caters to a diverse range of industries. Its commitment to affordability and innovation has garnered a substantial user base. Zoho operates with a unique, employee-focused culture and remains privately held.
Job Description - Technical Support Engineer at Zoho Jobs
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Job Locations - Technical Support Engineer at Zoho Jobs
Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
